Universal Form AI — zenmysoul.com

Contact Us

Last updated: 2025-09-29

Have questions about Universal Form AI? Need help with your account, or interested in a custom Business or Enterprise plan? We're here to help.

Support & Sales

Email: support@zenmysoul.com

Response Time: Within 48 hours (business days)

For: Technical support, account questions, billing inquiries, refund requests

Email: support@zenmysoul.com

Response Time: Within 24 hours (business days)

For: Custom quotes, Business/Enterprise plans, procurement documentation, demos

Email: privacy@zenmysoul.com

For: Privacy inquiries, data requests, GDPR/CCPA compliance, DPA/BAA requests, security questions

To help us assist you quickly, please include:

Your account email address (if applicable)
A clear description of your question or issue
For technical issues: Steps to reproduce, error messages, screenshots if helpful
For billing: Order number or receipt ID from Paddle
For sales inquiries: Team size, expected monthly form volume, any specific requirements

We operate Monday-Friday, 9:00 AM - 5:00 PM EST (UTC-5). Support emails received outside business hours will be addressed on the next business day.