Enterprise Pricing Guidelines

For organizations requiring custom limits, enhanced security, compliance documentation, or dedicated support, we offer flexible Business and Enterprise plans tailored to your needs.

Business Plan Tiers

Our Business plans scale based on team size and usage requirements. All Business plans include unlimited seats, enhanced features, and dedicated support.

What's Included in Business Plans

• Unlimited User Seats — Add as many team members as needed at no extra cost.
• All Pro Features — Advanced OCR/AI, version history, audit logs, team collaboration.
• SSO Integration — SAML-based single sign-on for enterprise identity providers.
• Data Residency Options — Choose your data storage region for compliance (subject to availability).
• API Access — Programmatic integration with your existing systems.
• Custom Data Retention — Configure retention periods from 30 to 365 days.
• Dedicated Support — Priority email and chat with 4-8 hour first response SLA.
• Uptime SLA — 99.9% uptime guarantee with service credits.
• Onboarding Assistance — Guided setup and training sessions for your team.
• DPA/BAA Available — Data Processing Agreements and Business Associate Agreements for regulated industries.

Enterprise Add-Ons

For the highest volume and most demanding requirements, we offer additional enterprise features:

• Private Inference Endpoints — Dedicated OCR/AI processing infrastructure for enhanced security and performance.
• Custom Integrations — Bespoke API development and system integration services.
• Professional Services — Template creation, form mapping, and workflow optimization consulting.
• Enhanced SLA — Up to 99.95% uptime with faster response times (1-4 hours).
• Multi-Region Deployment — Data residency in multiple regions for global operations.
• White-Label Options — Custom branding and white-label deployment (subject to minimum commitment).

Billing & Payment Terms

• Payment Processor — All payments processed securely through Paddle (our Merchant of Record).
• Payment Methods — Credit card, PayPal, wire transfer, or ACH for Business plans.
• Billing Frequency — Monthly or annual billing available. Annual contracts receive 17% discount.
• Invoicing — Professional invoices with automatic VAT/sales tax calculation and collection.
• Procurement — We can accommodate purchase orders, vendor onboarding, and security questionnaires.
• Currency — All prices in USD. Multi-currency support available through Paddle for international customers.

Security & Compliance

We take security and compliance seriously, especially for enterprise customers handling sensitive government forms and personal data:

• Data Encryption — All data encrypted in transit (TLS 1.3) and at rest (AES-256).
• Authentication — Secure authentication via Supabase with optional SSO/SAML integration.
• Access Controls — Role-based access control (RBAC) with least-privilege principles.
• Audit Logging — Comprehensive audit trails for all document access and modifications.
• Data Residency — Choose your preferred data storage region for GDPR, HIPAA, or other compliance needs.
• Compliance Documentation — SOC 2 Type II roadmap, DPA/BAA templates, and security documentation available.
• Regular Security Audits — Ongoing security assessments and penetration testing.

Getting Started

Ready to discuss a custom Business or Enterprise plan? Our team will work with you to understand your requirements and provide a tailored quote.

Contact our sales team:

• Email: support@zenmysoul.com
• Response time: Within 24 hours on business days
• Available for: Quote requests, security questionnaires, procurement documentation, technical discussions

Contact Sales View Standard Plans